Terms and Conditions

GENERAL TERMS AND CONDITIONS

Article 1. IDENTITY OF THE COMPANY

Trading names: LaNutri - www.lanutri.eu

Activities:

  • Online sale of food supplements and protein-rich products directly to consumers (B2C). This includes protein powders, protein shakes, BCAAs, amino acids, creatine, pre-workouts, vitamins & minerals, and other products that support sports performance and overall health.

  • Print-on-Demand service that allows customers to create their own custom design on certain sports nutrition products (not for re-sale).

Registered address:
Regina Wautersweg 14
8800 Roeselare
Belgium

Phone number: +32 (0)51/31.08.74
E-mail: hello@lanutri.eu

Availability:
By appointment only

VAT number: BE 0639.947.206

Article 2. GENERAL

2.1 These conditions apply to all sales, offers/agreements of goods, services, and assignments of LaNutri. Supplements or deviations must be agreed in writing.

2.2 Rights and obligations under agreements between LaNutri and the counterparty cannot be transferred to third parties by the counterparty without LaNutri’s written consent.

2.3 By creating an account on LaNutri’s website and/or placing an order, the counterparty accepts these general terms and conditions.

2.4 LaNutri has the right to unilaterally amend these general terms. The changes are binding and are deemed accepted once communicated, unless the counterparty issues written objections within eight calendar days from notification.

2.5 Representatives, agents or appointees of LaNutri require approval from LaNutri’s management to conclude any agreement.

Article 3. OFFERS

3.1 All offers are entirely non-binding and valid only while stocks last. Even offers valid for a specific period can be withdrawn by LaNutri, including after receipt of the order.

3.2 All information, communications, and mentions on LaNutri’s website or in commercial publications are for informational purposes only and do not constitute a binding agreement. Only an explicitly accepted order or written agreement creates an obligation.

Article 4. AGREEMENTS

4.1 An agreement between LaNutri and the counterparty is only valid if LaNutri confirms the order in writing. These general terms together with the order confirmation determine the content of the agreement.

4.2 The agreed delivery period may lapse if an additional order is requested.

4.3 Valid agreements can arise from online orders even without the counterparty’s signature, provided the requirements in these general conditions are met.

4.4 All products can be ordered without a minimum or maximum quantity. However, contributions to shipping costs by the counterparty may be required, as outlined in Article 8.

Article 5. PRICES

5.1 All prices are stated in euros and exclusive of VAT unless otherwise specified. Shipping costs are not included.

5.2 Product descriptions on the website and in commercial publications may be adjusted by LaNutri’s representative at any time.

5.3 LaNutri may implement price changes after concluding an agreement due to changes in product-related factors like taxes, raw materials, materials, packaging, etc. The counterparty may dissolve the agreement if the price change exceeds 10% for a product. Dissolution must be communicated in writing within seven days of LaNutri notifying the counterparty of the change. No damages may be claimed due to such dissolution.

5.4 LaNutri is authorized to request advance payments and impose securities.

Article 6. PAYMENT

6.1 Online orders can only be paid by bank transfer. Payment terms for invoicing are agreed between LaNutri and the counterparty.

6.2 A payment term of 15 days applies to invoices unless otherwise explicitly agreed. The term is also indicated on each invoice.

6.3 The counterparty is in default after this term without requiring notice of default, regardless of whether the delay is attributable. Delivered products remain LaNutri’s property until full payment.

6.4 If an invoice is not paid by its due date, LaNutri may charge 10% interest per full month on the outstanding amount, calculated from the invoice’s due date.

Article 7. CANCELLATION & RIGHT OF WITHDRAWAL

7.1 The counterparty has the right to return a product within 14 days of delivery, provided the packaging is intact. This right lapses if the products have been used.

7.2 Conditions for returns: the product must not have been used and must be resalable as new, returned undamaged, complete, and in its original packaging.

7.3 LaNutri refunds the counterparty within 15 days of receiving the returned product.

Article 8. DELIVERY TIME, DELIVERY & RISK

8.1 LaNutri strives to process and dispatch orders as quickly as possible. The period from receipt to dispatch is set at a maximum of 6 working days. Delivery periods stated in offers or confirmations are approximate, not strict deadlines, even if expressly accepted by the counterparty.

8.2 After handing over the order to the carrier, LaNutri’s liability ceases. From that point, any damage or loss must be claimed against the carrier.

8.3 Different delivery times may apply for foreign deliveries.

8.4 Delivery periods are extended if:

  • there is a delay in production, shipment, or other hindering circumstances regardless of whether attributable to LaNutri.

  • the counterparty fails to fulfill obligations or if justified concerns exist that they will not do so.

  • LaNutri cannot fulfill its obligations due to failures by the counterparty (e.g. incorrect delivery address).

8.5 If a delivery fails due to the customer’s fault (wrong address/name/...), the return costs will be charged to the customer.

8.6 Risk of damage or loss transfers to the counterparty upon delivery, i.e. once the goods are made available. Subject to the liability release in Article 8.2.

8.7 Shipping costs are published on the website under the menu; Shipping & Delivery Costs.

8.8 Orders are only dispatched after receipt of payment. Any deviations must be mutually agreed in writing by both parties.

Article 9. PERFORMANCE OF THE AGREEMENT

9.1 LaNutri executes agreements to the best of its knowledge, ability, and craftsmanship.

9.2 LaNutri may, without the counterparty’s consent, subcontract or have third parties perform the order or parts thereof.

9.3 The counterparty provides LaNutri with all data necessary for executing the agreement. If LaNutri does not receive this on time, execution may be suspended.

Article 10. WARRANTY

10.1 LaNutri guarantees that all goods/products are suitable and legally permissible for their intended purpose.

10.2 LaNutri guarantees the quality of delivered products. If a product becomes unusable due to transport damage or does not match the order, the counterparty may return it. Return costs are borne by the counterparty unless LaNutri’s explicit fault is proven.

10.3 The counterparty must read the information and advice for the products.

Article 11. NON-COMPLIANCE / TERMINATION / SUSPENSION

11.1 LaNutri may immediately terminate or suspend the agreement, without judicial intervention, in whole or in part if:

  • the counterparty breaches any provision of the agreement.

  • the counterparty dies or files for suspension of payment.

  • assets of the counterparty are seized.

Article 12. LIABILITY

12.1 LaNutri is only liable in cases of intent or gross negligence by management.

12.2 LaNutri is not liable for intent or (gross) negligence by third parties engaged for the execution of the agreement who are not employees of the company.

Article 13. FORCE MAJEURE

13.1 Force majeure includes unforeseeable and unavoidable events making compliance impossible. Examples: war, new government measures, shortage of raw materials, strikes, epidemics, weather conditions, factory or transport disruptions, etc.

13.2 LaNutri may invoke force majeure to suspend or terminate the agreement without compensation.

Article 14. PERSONAL DATA

14.1 LaNutri guarantees the privacy of the counterparty’s data.

Article 15. PARTIAL INVALIDITY

15.1 If one or more provisions in the agreement are wholly or partially invalid, the remaining provisions remain fully in force. For the invalid provisions, an appropriate legally valid arrangement will be sought.

Article 16. INTELLECTUAL PROPERTY

16.1 LaNutri retains all intellectual property rights to designs, logos, shapes, trademarks, domain names, trade names, company names, compositions, flavor profiles, and all other visual/commercial specifications.

Article 17. COMPETENT COURT & APPLICABLE LAW

17.1 Belgian law applies to these General Terms and Conditions.
17.2 Only the courts in the district of Bruges have jurisdiction.